Our FAQs

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What is your workflow?

We are a private agent and generally do not provide specific products.


Our services:


1.You can provide links or pictures of any products you sell, and we will source the products for you in China

2.We cooperate with many logistics companies and can recommend the best logistics method for you.

3.Providing ERP to integrated Shopify, fulfilled automatically and fill in the tracking number

4.QC and After-service.

5.Free storage.


How to process your orders?


1.Connect with our system , our system will pull down your orders information.

2.We arrange enough stock according you orders.

3.Order cost will be update after logistic method selected.

4.When you finish the payment , we will fulfill orders within 24 hours.

How does Drop Shipping Works?

1. Dropshipping is a business model that allows you to run your store without ever holding any inventory.You’ll never need to worry about sourcing, storing, packaging, or shipping your products anymore!

2. Focus on the market, start selling your products.

3. When you make a sale,we will purchase the product.

4. When we received the products, we’ll check the quality and package it.

5. Finally, we will deliver the parcel to your customers driectly.

6. You’ll never need to worry about sourcing, storing, packaging, or shipping your products.

How can I start a Drop Shipping Business

1. Choose an e-commerce platform to open your online store,for example Shopify,Woocommerce,Wix,etc.

2. Select products that you like or trending products and upload them to your store and make sure the sale price, start your Facebook,Tiktok,Google ads.

3. Establish a partnership with 24Fulfill, so we’ll handle all of your products for you.

4. Provide logistics information to your customer and provide them high-quality after-sale services.

What are the available payment methods?

After getting a quotation from our team, you can choose your preferred logistic method to fulfill your order. There are many different shipping methods to choose from. Yunexpress, Yanwen, 4PX,CNE,DHL,Fedex and others. Generally if you choose to work with 24fulfill, we will recommend the best shipping method to you according to our experience.

What is your refund policy?

1. The parcel is lost or more than 30 days the tracking numbers don’t update. We do resent or refund.

2. The product has quality problems or broken during product transportation, Your customer should tell us within 7 days from the date of receipt (Provide a video describing the problem).

3. We send wrong product.

4. We delayed to ship the parcel more than 7 working days

What are your advises on drop shipping?

1. On the selection of product, try to choose small size and light weight product, the shipping fee will cheap, your price will be lower, so you can get more orders.

2. If the product contains large capacity batteries, liquids, powders, etc., there will be many logistical limitations. So, try to avoid these attributes. But we also have many special line can process the product with these attributes. Just keep contact with 24fulfill Customer manager.

3. Most logistics companies cannot send packages with a length of more than 65cm. If the size is too large and the weight is light , the logistic company will charge us according to the size, the shipping fee will very expensive.

4. Try not to sell too many kinds of products. With too much variety, it can be very difficult to stock up in advance, it will increase your cost.

What are you shipping terms?

Processing time is within 24 hours, Shipping time is about 7-15days or 3-8days.

Do you offer quality control?

Yes, we have our own quality inspection department, our quality inspectors will check each batch of goods. We can also provide pictures and videos of the quality control.

How to know the shipping fee?

The shipping fee is different in different countries and products, so we will choose the best logistics method according to our experience. You can contact the 24fulfill customer service manager to know the Shipping price.